Main Responsibilities:

• Act as the main point of contact for various internal and external stakeholders, identifying the purpose of their requests before directing them to the appropriate department or person, and then ensuring follow-up.
• Collaborate closely with other managers and leaders to ensure they are fully informed on all updates and assignments, and meticulously follow up on the implementation of decision and action plans.
• Coordinate and organize meetings, events and workshops for the Education Division by booking venues, equipment and providing other related logistical support.
• Ensure the smooth functioning of Education Working Groups by managing scheduling, recording minutes, and diligently following up on action items to facilitate productive collaboration and progress towards objectives.
• Assume managerial duties or act as a representative for any other Education department during special projects or staff vacancies, ensuring continuity.
• Schedule appointments and prioritize urgent matters, while also preparing communications on behalf of the Deputy General Director when required.
• Collect, consolidate, and analyze pertinent information and data as required, facilitating the drafting of reports and recommendations tailored to the needs of the Education division.
• Draft and format information for internal and external communication, including memos, emails, letters, brainstorming sessions, presentations, meeting minutes, and reports.
• Undertake ad hoc or urgent tasks as instructed by the Deputy General Director.