Main Responsibilities:

1. Provide English practice support
● Provide additional practice opportunities that strengthen students’ ability to interact in English, including everyday conversations and common hospitality situations.
● Run short, confidence-building practice activities (role-plays, conversation circles, mini-scenarios) in classroom or operational settings, as agreed with the Training Team Leaders (TTLs) and, where relevant, the Operations Manager and Training Manager.
 

2. Facilitate soft skills and employability activities
● Work closely with the Life Skills Officer and the Training Team Leaders (TTLs) to align volunteer activities with the school’s soft skills and employability priorities.
● Support the development of key workplace behaviors such as communication, teamwork, professionalism, customer service attitude, and interview readiness through practical activities and coaching that complement the school’s existing training.
● Support employability preparation through practical activities such as mock interviews and CV/interview practice, as agreed with the Life Skills Officer.

3. Promote student engagement
● Contribute to student engagement through motivating and inclusive activities that encourage participation, confidence, and a positive learning experience, supporting education quality and reducing dropout risk.

4. Other Responsibilities
● Carry out other related tasks as assigned by superiors, in line with the purpose of the volunteer role.